Referral and affiliate terms

Two ways to earn

Anyone with a Seller Oracle account can use Refer & earn and gets 10% of every payment made by each customer they refer, after VAT and payment processing fees, for as long as that customer stays subscribed. Once 10 of your referrals are paying at the same time, and each has been paying for at least 45 days, your rate moves to 20% for payments from then on. People who run a community, channel or group can apply for the affiliate programme, which pays 20% from approval. Your rate never goes down.

What counts as your referral

Someone who signs up with your link, or with your code in the signup form. The referral is set when they create their account and can't be added later. Existing Seller Oracle accounts can't become your referrals.

When you can use what you earn

Each commission is held for 30 days after the customer's payment, in case of a refund or dispute. After that you can ask to use your whole balance, from your Refer & earn page, in one of two ways. You can take it as credit on your Seller Oracle bill, whatever the amount. We add it by hand and it comes off your next invoice, so if you're not on a paid plan yet it waits for your first one. Or, once you have £25 or more, you can ask for it by PayPal, to the PayPal email you save on your Refer & earn page, and we send it by hand. You're responsible for any tax on what you earn.

Refunds and disputes

If a payment is refunded or disputed, the commission on it is reduced or cancelled. If you've already asked for that commission or been paid it, we take it off your next payout instead.

How you share Seller Oracle

• If you post your link or code anywhere public (a post, video, pinned message, email list or group), start with "Ad" or "#ad", before anything else. "Affiliate" on its own, a code on its own or a note at the bottom isn't enough. Also switch on the platform's paid-promotion label where there is one.
• Only describe what Seller Oracle does. Never make claims about profit, margins, income or time saved.
• Don't send emails, texts or direct messages about Seller Oracle to people who haven't asked for them.
• Follow each platform's and community's rules on self-promotion.
• Don't bid on "Seller Oracle" or similar terms in paid search ads.
• Don't post reviews or ratings of Seller Oracle on review sites.
• Don't present a code as a discount. There isn't one.

Ending

You can stop at any time. We can pause or end your referral link if you break these terms, and anything not yet used is then forfeited. If we end the programme or your link for any other reason, you keep what you've earned up to that date.

Changes

We'll give you 30 days' notice by email of any change to these terms.

Questions: support@selleroracle.com.