Accuracy and review

Accuracy and review

Seller Oracle reads your retailer emails with AI and pulls out the figures: order totals, line prices, quantities, currencies, expense amounts. Most of the time the extraction is clean. Sometimes it is not, and the app tells you when it is unsure rather than letting a wrong number sit silently in your records.

That is what the review layer does. When an extraction looks off, the record is flagged, you get a banner explaining why, you check it against the email and correct any figure, then you mark it reviewed. Every correction is kept in an audit trail.

This applies to both orders and expenses. The flow is the same for each.

What gets flagged

Seller Oracle runs a set of checks on every order and expense as it extracts it. A record is flagged for review when one of these trips:

• The item totals do not add up. If the line totals across an order's items come to more than the order total, or less than it, the order is flagged. This usually means a price or quantity was misread on one line.
• A euro amount might be in cents. Some retailers send euro figures in cents (1308 meaning €13.08). If an amount looks like it was not divided by 100, the order is flagged so you can check it before a 100x figure lands in your spend.
• The extraction needs manual verification. When the AI's confidence in what it read was low, the record is flagged rather than trusted.

Expenses have no line items, so the arithmetic and euro-cents checks do not apply to them. An expense is flagged on the confidence check.

The Review badge and filter

A flagged record carries a red Review badge in the list. On orders, the badge sits next to the order reference. On expenses, it appears in a dedicated Review column.

To pull up everything that needs attention, use the Reviews filter on the orders list or the expenses list. It has three settings:

• All Reviews: no review filter (the default).
• Needs Review: only flagged records.
• Resolved: records you have already reviewed and marked off.

Resolved records stay in your normal list as well. The filter is just a way to find them.

The Needs Review banner

Open a flagged order or expense and a Needs Review banner sits at the top of the detail page. It lists the specific reasons the record was flagged, in plain terms, and where one is available it shows a short summary of what the AI decided when it read the email.

The banner is the thing to act on. Read the reasons, then check the figures against the email trail on the same page.

Correcting the figures

You correct figures inline on the detail page. Click the pencil next to a value, change it, and save. Each save updates the record straight away.

On an order you can correct:

• the order total,
• the shipping cost,
• the currency,
• and per item, the quantity, unit price, and line total.

On an expense you can correct the amount and the currency.

When you change a total or a currency on a foreign-currency record, Seller Oracle recalculates the home-currency conversion to match. See Multi-currency for how that figure works.

Once the figures are right, click Mark Reviewed. The banner clears, the Review badge comes off the record in the list, and the record moves to Resolved.

You do not have to correct anything to mark a record reviewed. If you check it and the AI read it correctly, marking it reviewed simply confirms the figures and clears the flag.

Correction history

Every figure you change is recorded. The Correction History section at the bottom of the detail page is collapsed by default. Open it to see each correction with the date and time, the field that changed, the old value, the new value, and who made the change. On an order, item-level corrections also show which item they applied to.

It is a full audit trail. Corrected records stay trustworthy because you can always see what was changed, from what, to what, and by whom.