Multi-currency and settled amounts

You buy from retailers in more than one currency, but your spend totals only make sense in one. Seller Oracle handles this by giving your account a single home currency and converting everything else into it. This page explains how that conversion works, what the tilde (~) next to a figure means, and why some orders sit out of your spend totals for a while.

Your home currency

Your home currency is set once, during onboarding. You pick from GBP, EUR, or USD. Every spend total in the app (the dashboard, the analytics charts, your spend targets) is expressed in this currency.

Each order and each expense keeps its own original currency, which is the currency the retailer charged in. That is separate from your home currency. A UK seller on GBP can still hold a EUR order from Amazon.de; the order stays in EUR, and Seller Oracle converts it to GBP for the totals.

Home currency is read-only after onboarding. In Settings you will see it under your business details with the note "Contact support to change your home currency." Changing it would invalidate every settled amount and spend target you have, so it is a support-only change rather than a self-serve toggle.

How conversion works

When an order or expense is in a currency other than your home currency, Seller Oracle converts the amount using a daily exchange rate. The rates come from the European Central Bank and refresh once a day.

The conversion is an estimate. It uses the rate for the order's date, and if no rate exists for that exact date (weekends and bank holidays have none) it falls back to the most recent rate before it. The estimate gives you a usable home-currency figure straight away, without waiting for your bank statement.

What the tilde means

The tilde marks an estimate. A figure like ~£112 is converted from the daily rate, so it is approximate. A figure with no tilde is the real amount, the one you typed in yourself.

You will see the home-currency figure in a few places:

On the orders and expenses lists, a smaller secondary figure sits next to the original total for any cross-currency row, for example €130.88 ~£112.
On an order's or expense's detail page, a Settled row shows the home-currency amount. This row only appears when the original currency differs from your home currency.

Entering the settled amount

The settled amount is what your bank actually charged you, in your home currency, once the foreign transaction cleared. It is usually a little different from the estimate because of the bank's own rate and any FX fee.

To enter it, open the order or expense, find the Settled row, type the figure your statement shows, and save. The tilde disappears and the number becomes the real amount you paid. Seller Oracle never overwrites a settled amount you have entered, so a later rate update will not touch it.

Until you enter a settled amount, the estimate stands in for it everywhere, including your spend totals. You do not have to enter settled amounts for the app to work; they just make your totals match your bank to the penny.

Orders excluded from spend totals

A conversion needs a rate. If a foreign-currency order or expense lands before Seller Oracle has a rate that covers its date, there is no home-currency figure to add to your totals yet, so it is left out for the moment.

When this happens, the dashboard and analytics show a short note. On the analytics page it can include both orders and expenses, for example "3 orders and 2 expenses excluded from spend totals (no exchange rate available yet)." It is temporary. Once the next daily rate fetch runs, the estimates fill in and those orders and expenses join your totals automatically. You do not need to do anything.

If you would rather not wait, entering the settled amount yourself counts that order or expense in straight away, because a settled amount needs no rate.

Quick reference

Home currency is set at onboarding and changed only by support.
A tilde (~) means an estimated conversion from the daily rate.
No tilde means a settled amount you entered by hand.
Excluded from spend totals means there is no rate yet; it resolves on the next daily fetch, or as soon as you enter a settled amount.

Last reviewed: June 02, 2026