Settings

Settings

Settings is split into nine sections, grouped under three headings in the left sidebar: Account, App, and Business. On mobile the sidebar becomes a dropdown at the top of the page. Each section saves on its own, so changes in one section never depend on saving another.

Profile

Set your first name and last name here. Below the name fields is a read-only email field and a Save changes button. The Theme selector sits below that, in its own form. Choose Dark (the default) or Light. The theme applies the moment you pick it, before you save anything else, so switching theme never commits a half-typed name change you had not finished.

Security

Change password

Enter your current password, then your new password twice. The change takes effect immediately and you stay signed in.

Connected accounts

This shows whether your Google account is connected. Google is used for the Gmail integration and for OAuth sign-in. Connecting and disconnecting Gmail itself happens on the Email Accounts section, not here.

Delete account

If you are the account owner, a Delete Account danger zone sits at the bottom of this section.

Deleting your account stops email syncing straight away and schedules everything for permanent erasure after a 14-day grace period. During those 14 days the data is not gone, so if you delete by mistake, contact support within the window and they can restore it.

To delete, click Delete my account. A confirmation dialog asks for your current password and for you to type your business name in uppercase. Both are required before the delete goes through.

Display

Customise how the app works for you.

• Timezone sets how dates and times are shown across the app. It is detected from your browser when you sign up and defaults to Europe/London if detection fails. Change it here at any time.
• Date format picks how dates are written: DD/MM/YYYY, MM/DD/YYYY, or YYYY-MM-DD.
• Automatically label emails in Gmail sorts processed emails into SO/ labels inside your Gmail account when ticked.
• Automatically categorise emails in Outlook tags processed emails with SO/ categories inside your Outlook account when ticked.

This section was previously called Preferences. Old bookmarks to the Preferences URL still land here.

Amazon Account

Connect your Amazon Seller Central account so you can list items directly from Seller Oracle. Once connected, the section shows your Selling Partner ID and a Disconnect button. Disconnecting asks you to confirm first, and you can reconnect at any time.

Below the connection is a Listing Preferences toggle, Turn on Amazon listing creation. When on, adding an ASIN prompts you to create the Amazon listing. Turn it off to set ASINs without the prompt. You can still list any item by hand from the order page. For the listing flow itself, see Listing on Amazon.

The Amazon integration is rolling out gradually. If it is not yet available on your account, this section shows "coming soon" instead of the connect button.

Prep Services

Connect your prep service here. Once connected, Seller Oracle can create PrepBusiness inbound shipments and add Amazon-listed items to them from the order page or automatically after Amazon confirms a listing.

Below the connection is an automation toggle. When on, Seller Oracle queues PrepBusiness export after Amazon confirms a listing. Turn it off if you want to send orders manually from the order page instead.

Email Accounts

This is where you manage every email source Seller Oracle reads: Gmail accounts, Outlook accounts, and forwarding addresses. It is the same screen covered in full on Connecting your email, including how to connect, how to set the import-from date, how polling works, and the Get Emails button.

Billing

Shows the plan your account is currently on. Subscription management is handled in full on Billing and trial.

Business Information

Business details

• Business name is your company or trading name.
• Account slug is shown read-only. It is used internally and cannot be changed.
• Home currency is shown read-only. This is the currency every figure in the app is reported in, and the currency foreign-currency orders are converted into. To change it, contact support. For how foreign-currency orders are handled, see Multi-currency.

Invoice address

Address line 1, address line 2, city, postcode, and country. Country defaults to United Kingdom.

Spend targets

Set a Monthly target and a Yearly target in your home currency. These drive the spend progress on your dashboard and on Analytics. Leave a field blank to switch that target off.

Spend metric statuses

This controls which order statuses count towards your spend totals on the dashboard and analytics page. Tick the statuses you want included. By default, Ordered, Dispatched, Partially Dispatched, and Delivered count. Cancelled, Returned, Refunded, and similar terminal statuses are off by default.

You must keep at least one status ticked. Saving with none selected is rejected. For what each status means, see the order statuses reference.

SKU Format

Seller Oracle auto-generates a SKU for every order item when an order is created. You set the format here, and you can still edit any individual SKU by hand on the order page.

The base SKU always includes the item price and an AI-generated product abbreviation, for example 9.99-Creed-Tweed-EDT-100Ml. Two optional components are off by default:

• Include purchase date appends the order date as DDMMYY, for example 100426.
• Include retailer abbreviation appends a 3-letter retailer code, for example Amz, Arg, or Bts.

A live preview under the toggles shows what your SKU will look like as you change the options. Amazon's merchant SKU limit is 40 characters, and generated SKUs are kept within that limit automatically.