Billing and trial

Billing and trial

Every account starts on a free trial. This page explains how the trial works and what happens when it ends.

The free trial

When you sign up, Seller Oracle starts a 30-day free trial. No card, no payment details, nothing to enter up front. The clock starts the moment the account is created and runs for 30 days.

During the trial you have full access. Connect your inbox (see Connecting your email), import your history, track purchases and expenses, use the analytics. Nothing is held back.

One thing to know about importing during the trial: the amount of email history you can pull in is shorter during the trial than after subscribing. Once you subscribe, the import window opens up to the full range. If you have a long back-catalogue of orders to bring in, do it after you subscribe so you get the wider window. For how importing works, see How processing works.

When the trial ends

When the 30 days are up and you have not subscribed, access pauses. Two things happen.

Email ingestion stops. Seller Oracle stops polling your inbox and stops processing new emails, so nothing new flows in until you subscribe. No new orders, no new expenses, no AI spend on your account.

Your session is paused. The next time the app checks your session after the trial has lapsed, you are signed out and told the trial has ended. You will see the message "Your free trial has ended. Subscribe to keep using Seller Oracle."

Your data is never deleted. Every order, expense, ASIN mapping, and email record stays exactly as it was. When you subscribe, everything is there and ingestion picks back up.

The Billing page

The Billing page in Settings shows your current plan and an "Upgrade (Coming Soon)" button. Paid subscriptions are not live yet, so that button is not active. Pricing and plans will be announced when subscribing opens.

If your trial is ending and you want to carry on, or you want to subscribe before it ends, email us and we will sort it out.