Getting started

Getting started

This walks you from signing up to seeing your first orders. For what Seller Oracle does and who it is for, see What is Seller Oracle.

Signing up

On the sign-up page, enter your email, password, first name, last name, and business name. The form is protected against bots, so you may be asked to complete a quick challenge before it submits.

When you submit, your account is created, but you need to confirm your email address before you can use it. Seller Oracle sends you a confirmation email with a link. Click it to verify the address you signed up with. Confirming also activates your account, so you can log in straight away. If the email does not arrive within a few minutes, check your spam folder.

If you try to log in before confirming, you will be asked to confirm your email first. That is expected. Nothing is wrong with your account.

The setup wizard

Once your email is confirmed and you sign in, Seller Oracle takes you straight into a short setup wizard. There is no card to add. Your 30-day free trial started when you created your account, or, for an account that came from KeepaVault, OA Hero or AmazSeller, it starts the first time anyone on the account opens Seller Oracle.

You cannot reach the rest of the app until the wizard is done. It has two steps: choose your home currency, then connect an email source. Both are needed before there is anything to track.

If your account came from KeepaVault, OA Hero or AmazSeller, the wizard starts with one more step, "Tell us about your business". It asks for your business name, and for your first and last name if KeepaVault, OA Hero or AmazSeller didn't have them. You only see it while one of them is missing. You can change your business name later in Settings.

Step 1: Choose your home currency

Pick the currency you run your Amazon business in: GBP, EUR, or USD. This is the currency your spend and reporting are shown in. Orders placed in a different currency are converted back to it. For how that conversion works, see Multi-currency.

Seller Oracle asks for it first because nothing is imported until you choose it.

Step 2: Connect an email source

This is how Seller Oracle gets your purchase data. It reads your order confirmation, dispatch, and delivery emails and builds your orders from them. You have three options:

• Gmail: connect your Google account directly.
• Outlook: connect your Microsoft account directly.
• Email forwarding: get a unique Seller Oracle address and forward order emails to it from any provider.

Pick one to get started. You can add more sources later in Settings, so connecting one account now is enough. If you choose email forwarding, you are shown your forwarding address and where to set up the rule in your provider, then you click Continue.

For the full setup for each option, including how far back Seller Oracle imports your existing emails, see Connecting your email.

Once your email source is set up, you see "You're all set". Click Go to dashboard to finish setup.

After the wizard: the dashboard checklist

Your dashboard shows a "Finish setting up" panel with a few optional steps that are not part of the wizard. It tracks your progress and you can dismiss it with the cross in the corner.

• Connect Gmail or Outlook: ticked off as "Connect your email" once Gmail or Outlook is connected or your forwarding address has received email. You can add a direct Gmail or Outlook connection any time from Settings.
• Connect Amazon Seller Central: links your Amazon account so Seller Oracle can show whether you can sell each item you buy, and so you can list items on Amazon straight from Seller Oracle. This is optional and you can do it any time from Settings.
• Refer & earn: get your referral link and earn 10% for every seller you refer. It's also in the sidebar under Refer & earn.

Seeing your first orders

Once an email source is connected, Seller Oracle starts reading your emails in the background. It imports the existing order emails within your import window first, then keeps picking up new ones as they arrive.

There is a short wait while the first batch is read and turned into orders. As emails are processed, orders appear on your Orders page and your dashboard spend figures start to fill in. For what the app is doing behind the scenes, see How processing works.

Open a few orders and confirm the figures match the emails. Seller Oracle tells you when it is unsure, flagging an order for review rather than letting a wrong number sit. See Accuracy and review.

Some line items will not have an Amazon ASIN yet. You assign these in the Action Centre, under Needs ASIN, so the item can be listed and tracked. See Needs ASIN.

Setting up the rest

The wizard gets you to your first orders. When you have a moment, a few settings make the day-to-day smoother:

• Spend targets: set monthly and yearly purchasing targets so the dashboard can track your burn against them. See Settings.
• SKU format: choose how auto-generated SKUs are built. See Settings.
• Time zone: your account's time zone is set from your browser when you sign up and decides what counts as today across the app. The owner or an admin can change it under Business details in Settings.

None of these block you. Get your email connected, let the first orders come in, and tune the rest as you go.