Getting started

Getting started

This walks you from signing up to seeing your first orders. For what Seller Oracle does and who it is for, see What is Seller Oracle.

Signing up

On the sign-up page, enter your email, password, first name, last name, and business name. The form is protected against bots, so you may be asked to complete a quick challenge before it submits.

When you submit, your account is created but it cannot be used yet. Two things happen next.

First, you confirm your email address. Seller Oracle sends you a confirmation email with a link. Click it to verify the address you signed up with. If it does not arrive within a few minutes, check your spam folder.

Second, your account is activated. During early access, confirming your email puts you in a queue and the team activates your account manually. You will get an email when it is ready. Once your account is active you can log in.

If you try to log in before your account is active, you will be told either to confirm your email first or that your account is not yet active. That is expected. Nothing is wrong with your account.

The setup wizard

The first time you log in, Seller Oracle takes you straight into a short setup wizard. You cannot reach the rest of the app until it is done, because both steps are needed before there is anything to track.

Step 1: Connect an email source

This is how Seller Oracle gets your purchase data. It reads your order confirmation, dispatch, and delivery emails and builds your orders from them. You have three options:

• Gmail: connect your Google account directly.
• Outlook: connect your Microsoft account directly.
• Email forwarding: get a unique Seller Oracle address and forward order emails to it from any provider.

Pick one to get started. You can add more sources later in Settings, so connecting one account now is enough. If you choose email forwarding, you are shown your forwarding address and where to set up the rule in your provider, then you click Continue.

For the full setup for each option, including how far back Seller Oracle imports your existing emails, see Connecting your email.

Step 2: Choose your home currency

Pick the currency you run your Amazon business in: GBP, EUR, or USD. This is the currency your spend and reporting are shown in. Orders placed in a different currency are converted back to it. For how that conversion works, see Multi-currency.

Once you confirm your currency, setup is complete and you go straight to your dashboard.

After the wizard: the dashboard checklist

Your dashboard shows a "Finish setting up" panel with a few optional steps that are not part of the wizard. It tracks your progress and you can dismiss it with the cross in the corner.

• Connect Gmail or Outlook: shown as done once you have connected an email source. If you started with forwarding, this is where you would add a direct Gmail or Outlook connection.
• Connect Amazon Seller Central: links your Amazon account so Seller Oracle can match orders to your listings and check prices. This is optional and you can do it any time from Settings.
• Share with a friend: your referral link. Copy it and pass it to another seller.

Seeing your first orders

Once an email source is connected, Seller Oracle starts reading your emails in the background. It imports the existing order emails within your import window first, then keeps picking up new ones as they arrive.

There is a short wait while the first batch is read and turned into orders. As emails are processed, orders appear on your Orders page and your dashboard spend figures start to fill in. For what the app is doing behind the scenes, see How processing works.

Open a few orders and confirm the figures match the emails. Seller Oracle tells you when it is unsure, flagging an order for review rather than letting a wrong number sit. See Accuracy and review.

Some line items will not have an Amazon ASIN yet. You assign these in the To Do queue, under Needs ASIN, so the item can be listed and tracked. See Needs ASIN.

Setting up the rest

The wizard gets you to your first orders. When you have a moment, a few settings make the day-to-day smoother:

• Spend targets: set monthly and yearly purchasing targets so the dashboard can track your burn against them. See Settings.
• SKU format: choose how auto-generated SKUs are built. See Settings.
• Timezone and date format: timezone is detected from your browser at sign-up. Date format defaults to DD/MM/YYYY and both are adjustable in Settings.

None of these block you. Get your email connected, let the first orders come in, and tune the rest as you go.